analysing and communicating usability issues

Tips for usability testing and recording results

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Reviewing and recording results takes headphones and about as many hours as was spent testing.
Patient contact with health services

Visualising_data

"More time is spent researching, analysing results and gleaning insights, than communicating the results" - discuss. That detracts from the impact of research, and doesn't help answer the important question - "So what?". Visualising_data helps…
Post it notes stuck to a wall

Taking down a wall of sticky notes – visualising_data

The patent on sticky-notes apparently expired in the 90s, some time before UX took off. That's 3Ms loss, as user research consumes vast quantities for collecting and visualising_data. What to do with a great mosaic of comments ? A wall…