Image of a robotic hand making a chess move

“No, no, no, no. You gotta listen to the way people talk” – John Connor Terminator 2

In 1997 "Deep blue" became the first machine to beat a reigning world chess champion. Though Kasparov went on to win the series 5:1, it was a significant milestone.
Image of a group of research participants evaluating a webpage

Turning opinions into results

Previous posts in this category describe how Neilsen's popular methodology of Discount Usability Testing can identity around 80% of a site's usability issues. It's quite "doable", typically taking a day, with 5 people coming in for…