the challenge

Group of 3 women discussing a website

Making services, systems and new technologies work for both the provider and end user.

From understanding context and requirements to usability testing, we

  • Measure performance
  • Provide evidence for people centred design
  • Research with your audience and data to find improvements

we Believe

  • What people do, what they say and what they say they do, are often different things

  • Watching people interact with your ideas, service or product is always surprising

  • Appropriate and timely feedback helps to evaluate, iterate and improve

  • Evidence really helps with decision making

  • User centred design is the best way to make things work in the real world

WE do


We take care to understand what's already known and how best to fill in the gaps.


We recruit, administer and research with people from your target audience.

Evidenced design

We describe your users' experience, make sense of data, and identify improvements.

"Elaborate usability tests are a waste of resources. The best results come from testing no more than 5 users and running as many small tests as you can afford."

Jakob Neilsen
"The guru of web usability"

A really useful agency.

Rob Tarrant
Former CEO Brandbank

Agile Research understood what we were looking for and quickly organised research that delivered recommendations to improve our site.

John Niland
Chief Executive Provide (formerly Mid Essex Health Authority)

Agile Research brings an exciting approach to data and insight. A professional and engaging team who understand the value of Lived Experience. Good to have them as partners.

Dr. David Sollis
Chief Executive Officer Healthwatch Essex

"The teams with members who spent the minimum of two hours every six weeks saw far greater improvements to their design’s user experience than teams who didn’t meet the minimum."

Jared Spool
User Experience (UX) Rockstar

We also investigate what’s working well.

Innovation centre
Essex university
Boundary Road, Colchester,
01206 259276

Say hello

Find us on Linkedin and Vimeo

Recent articles

More posts