the challenge

Group of 3 women discussing a website

Making services, systems and new technologies work for both the provider and end user.

From understanding context and requirements to usability testing, we

  • Measure performance
  • Provide evidence for people centred design
  • Research with your audience to find improvements

we are

  • An independent agency based in Essex
  • Focused on making websites and services accessible, useable and useful
  • Qualified in Google (web) Analytics
  • Comfortable working with people and statistics
  • Experienced in working with commercial and statutory organisations across the UK
  • Helpful with developing new ideas
  • Specialists in human computer interaction
  • Preparing for AI

What we do


We take care to understand what's already known and how best to fill in the gaps.


We recruit, administer and research with people from your target audience.

Evidenced design

We describe your users' experience, make sense of data, and identify improvements.

"The teams with members who spent the minimum of two hours every six weeks saw far greater improvements to their design’s user experience than teams who didn’t meet the minimum."

Jared Spool
User Experience (UX) Rockstar

"Elaborate usability tests are a waste of resources. The best results come from testing no more than 5 users and running as many small tests as you can afford."

Jakob Neilsen
"The guru of web usability"

Really useful agency

Rob Tarrant
Former CEO Brandbank

Agile Research understood what we were looking for and quickly organised research that delivered recommendations to improve our site

John Niland
Chief Executive Provide (formerly Mid Essex Health Authority)

We also investigate what’s working well

Innovation centre
Essex university
Boundary Road, Colchester, 

01206 934096
Find us on Linkedin and Vimeo
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